That depends on where you are. Shipping times provided are estimates only and are not guaranteed. We rely on third-party shipping carriers and various external factors that may affect delivery times, which are beyond our direct control. Several factors can influence shipping times, including but not limited to: a) Processing Time: The time required to process your order, including verification, packaging, and preparation for shipment. b) Carrier Services: The shipping carrier's policies, procedures, and workload, which may impact the speed of delivery. c) Transit Time: The time taken for the package to travel from our facility to the designated delivery address. This may vary depending on the distance, shipping method, and the destination's specific circumstances.

While we make every effort to ensure prompt delivery, we cannot be held responsible for delays caused by circumstances beyond our control. These circumstances may include but are not limited to natural disasters, adverse weather conditions, customs clearance procedures, transportation strikes, or other unforeseen events. If you do need your order by a certain date, please contact our sales team to ensure the delivery time frame is feasible.

The majority of our products we offer are handmade by skilled craftsman within the industry, adding a unique and personal touch to your purchase. With any handmade piece there could be some slight variations in sizing, especially with hand-blown glass. Due to the nature of hand-blown pieces, there is the possibility of a sizing discrepancy within +/- 0.5” inches.

Hand blown glass pieces are generally not considered microwave or dishwasher safe due to the potential presence of air bubbles, which are a natural byproduct of the hand blow process. The heat exposure caused by a microwave or a dishwasher could potentially heat up and expand the air bubbles in the glass, causing them to crack or burst.

Ideally, you should order well in advance of your event. On average, ground shipping within the US can take anywhere from 2-6 business days depending on your location. You should also allow for that same amount of time to receive replacements in the event of damages(just in case!).